Return Policy

While we offer discounted prices to our customers, we are committed to providing high-quality items. As a result, we currently do not accept returns or exchanges. All sales are final, and no returns or exchanges will be processed.

Customers have the freedom to inspect and verify items before making payment or accepting delivery 👀💳📦

Assembly

Sun West Furniture primarily offers pre-assembled or prebuilt products. The assembly service is available upon customer request, and the fee is prepaid and communicated in advance. The assembly helper determines the fee, which customers can agree to before making payment. Sun West Furniture will notify you when your assembly is ready for pickup.

Delivery

The delivery service is determined by the vendor based on the following calculation: The delivery $ fee equals twice the time it takes to travel from Sun West Furniture (located at 4101 Capital Blvd, Raleigh, NC 27604) to the customer’s address. Additional costs may apply for multiple items in a single trip or for heavy items delivered to specific floors. Customers will be informed in advance and are required to make the delivery payment beforehand 🚚💨

If you need further assistance, feel free to ask! 😊